Terms of Use

1. Acceptance of Terms

Welcome to Saleslife.ai. These Terms of Use ("Terms") govern your access to and use of the Saleslife.ai sales intelligence platform, website, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and your acceptance of these Terms will be treated as acceptance by that organization.

2. Description of Services

Saleslife.ai provides a sales intelligence platform designed to help sales professionals and teams improve their effectiveness. Our Services include:

• Account intelligence and organizational insights
• Prospect intelligence and buyer psychology analysis
• Deal health monitoring and forecasting
• Prospecting tools and message personalization
• Reporting and analytics capabilities
• Integration with third-party CRM and communication platforms

3. Account Registration and Security

3.1 Account Creation

To access certain features of our Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Use a strong, unique password for your account
• Notify us immediately of any unauthorized access or security breach
• Not share your account credentials with others
• Not allow others to access your account

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in conduct that we determine, in our sole discretion, to be inappropriate or harmful to our Services or other users.

4. Acceptable Use Policy

You agree not to use our Services to:

• Violate any applicable laws, regulations, or third-party rights
• Send spam, unsolicited communications, or engage in harassment
• Upload, transmit, or distribute any malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Reverse engineer, decompile, or disassemble any part of our Services
• Use automated systems (bots, scrapers) to access our Services without permission
• Interfere with or disrupt the operation of our Services
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest personal information about other users
• Use our Services for any illegal, fraudulent, or malicious purpose
• Remove, obscure, or alter any proprietary notices on our Services

5. Intellectual Property Rights

5.1 Our Rights

All rights, title, and interest in and to the Services, including all software, technology, content, trademarks, and intellectual property, are and will remain the exclusive property of Saleslife.ai and its licensors. These Terms do not grant you any ownership rights to our Services or content.

5.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your internal business purposes.

5.3 Your Content

You retain all rights to any content, data, or information you submit to our Services ("Your Content"). By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, process, and display Your Content solely to provide and improve our Services.

You represent and warrant that you have all necessary rights to grant us this license and that Your Content does not violate any third-party rights or applicable laws.

6. Third-Party Services and Integrations

Our Services may integrate with or provide access to third-party services, platforms, and applications (e.g., Salesforce, HubSpot, LinkedIn, Gmail). Your use of these third-party services is subject to their respective terms of service and privacy policies.

We are not responsible for the availability, functionality, security, or content of third-party services. Any issues with third-party services should be directed to the respective provider.

When you authorize us to access your accounts on third-party platforms, you grant us permission to retrieve and use data from those platforms as necessary to provide our Services.

7. Payment and Subscription Terms

7.1 Fees and Payment

Access to certain features of our Services requires payment of subscription fees. By subscribing to our Services, you agree to pay all applicable fees as described in your subscription plan. All fees are non-refundable unless otherwise stated in your agreement with us.

7.2 Billing and Renewals

Subscription fees are billed in advance on a recurring basis (monthly, annually, or as specified in your plan). Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.

7.3 Price Changes

We reserve the right to modify our pricing at any time. We will provide you with reasonable notice of any price changes, and such changes will apply to subsequent billing periods.

7.4 Cancellation

You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation will be effective at the end of your current billing period, and you will retain access to the Services until that time.

8. Data Privacy and Security

We take data privacy and security seriously. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key commitments:

• We implement industry-standard security measures to protect your data
• We are SOC 2 Type II compliant, ISO 27001 certified, and GDPR and CCPA compliant
• We do not sell your personal information to third parties
• You maintain ownership of your customer data
• You can request deletion of your data at any time

9. Disclaimers and Limitations of Liability

9.1 Service Availability

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our Services will be uninterrupted, error-free, or completely secure.

9.2 AI-Generated Content

Our Services use artificial intelligence and machine learning to generate insights, recommendations, and content. While we strive for accuracy, AI-generated content may contain errors, inaccuracies, or biases. You are responsible for reviewing and verifying all AI-generated content before using it in your business operations.

9.3 Third-Party Data

We aggregate data from various third-party sources to provide our intelligence features. We do not guarantee the accuracy, completeness, or timeliness of third-party data.

9.4 Limitation of Liability

To the maximum extent permitted by law, Saleslife.ai and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising out of or related to your use of our Services.

Our total liability to you for all claims arising out of or related to these Terms or our Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Saleslife.ai and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of our Services; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any rights of another party.

11. Dispute Resolution and Arbitration

11.1 Informal Resolution

Before filing a formal dispute, you agree to contact us at legal@saleslife.ai and attempt to resolve the issue informally.

11.2 Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or our Services that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

11.3 Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive your right to participate in class actions, class arbitrations, or representative actions.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the federal or state courts located in Delaware.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

• Posting the updated Terms on our website with a new "Effective Date"
• Sending an email notification to your registered email address
• Displaying a prominent notice within our Services

Your continued use of our Services after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must discontinue use of our Services.

14. Termination

Either party may terminate these Terms at any time:

• By You: You may terminate by closing your account and discontinuing use of our Services.
• By Us: We may terminate or suspend your access immediately, without notice, for any violation of these Terms or for any other reason at our sole discretion.

Upon termination:

• Your right to access and use our Services will immediately cease
• We will delete or anonymize Your Content within a reasonable timeframe
• Provisions that by their nature should survive termination will remain in effect

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional agreements you enter into with us, constitute the entire agreement between you and Saleslife.ai regarding our Services.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15.3 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

15.4 Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.

16. Contact Information

If you have questions, concerns, or feedback regarding these Terms, please contact us at: